Terms and Conditions

Welcome to Chamundi House of Sarees.

These Terms and Conditions govern your use of our website and your purchase of products through:

By accessing our website or placing an order, you agree to these Terms and Conditions.

1. About Our Website

Chamundi House of Sarees operates an online shopping website offering sarees and related products to customers.

We reserve the right to update product information, prices, availability, offers, and these Terms and Conditions when necessary.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, prices, and other information displayed on the website are accurate.

Actual product colours may vary slightly depending on the customer's device, screen settings, lighting, and photography.

Product availability may change without prior notice.

If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution, including cancellation and refund where applicable.

3. Prices

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

The applicable price and any applicable charges will be displayed before the customer confirms the order.

We reserve the right to change product prices at any time. The price applicable at the time an order is successfully placed will generally apply to that order.

4. Orders

Customers are responsible for providing accurate information when placing an order, including:

Name
Mobile number
Email address
Billing address
Shipping address

An order is considered successfully placed after the order confirmation is generated and payment is successfully received, where applicable.

We reserve the right to cancel or decline an order in circumstances including:

Product unavailability.
Incorrect pricing or product information.
Incorrect customer information.
Suspected fraudulent activity.
Technical issues.
Circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, an eligible refund will be processed according to our Cancellation & Refund Policy.

5. Payment

Payments on our website may be processed through third-party payment service providers, including Razorpay.

We do not store customers' complete card, UPI, net banking, or other payment credentials on our website.

Payment transactions are subject to the terms and policies of the applicable payment service provider.

If payment is successfully completed but the order is not confirmed because of a technical issue, customers may contact us using the details provided below.

6. Shipping and Delivery

We provide shipping services for orders placed through our website.

Where free shipping is offered, the applicable free-shipping terms will be displayed on the website or during checkout.

Delivery timelines may vary depending on the customer's location, courier availability, public holidays, weather conditions, and other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for further information.

7. Cancellation

Customers may request cancellation of an order before the order has been dispatched.

Once an order has been dispatched, cancellation may not be possible.

For complete details, please refer to our Cancellation & Refund Policy.

8. Returns and Refunds

Returns and refunds are subject to our Cancellation & Refund Policy.

Customers should review the applicable return conditions and refund procedure before placing an order.

Where a refund is approved, it will generally be processed to the original payment method used for the transaction.

9. Damaged, Defective, or Incorrect Products

If a customer receives a damaged, defective, or incorrect product, the customer should contact us within the applicable period specified in our Cancellation & Refund Policy.

We may request photographs, videos, order details, or other information to verify the issue.

After verification, an appropriate resolution may be provided according to our applicable policy.

10. Customer Responsibilities

Customers agree to:

Provide accurate information while placing orders.
Use the website only for lawful purposes.
Not attempt unauthorized access to the website or its systems.
Not engage in fraudulent transactions.
Not interfere with the operation or security of the website.

11. Intellectual Property

All website content, including product images, logos, text, graphics, designs, and other materials, belongs to or is used by Chamundi House of Sarees unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior permission.

12. Third-Party Services

Our website may use third-party services for payment processing, delivery, analytics, communication, and other business operations.

Third-party services are subject to their respective terms and policies.

13. Limitation of Liability

We make reasonable efforts to keep the website available and information accurate.

However, we shall not be responsible for delays or interruptions caused by circumstances beyond our reasonable control, including courier delays, technical failures, network problems, natural disasters, public holidays, or other unforeseen events.

14. Changes to These Terms

We may update these Terms and Conditions from time to time.

Updated Terms and Conditions will be published on this page.

15. Governing Law

These Terms and Conditions shall be governed by the applicable laws of India.

Any disputes arising in connection with the website or purchases shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.

16. Contact Us

Chamundi House of Sarees

Address:
No. 684, 1st Floor, 15th Main, 6th Cross,
Srinivasanagar, Bengaluru - 560050, Karnataka, India

Phone: +91 63624 78157

Email: info.chamundihouseofsarees@gmail.com

Website: https://chamundihousesofsarees.com/