Privacy Policy

Chamundi House of Sarees ("we", "our", or "us") operates the website:

Chamundi House of Sarees respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or purchase products from us.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

Full name
Mobile number
Email address
Billing address
Shipping address
Order details
Payment and transaction details
Information provided when contacting customer support
Technical information such as IP address, browser type, and device information
Information collected through cookies and similar technologies

We collect only the information reasonably required to operate our website, process orders, provide customer support, and deliver products.

2. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders.
Confirm and communicate order details.
Arrange delivery of products.
Process payments.
Provide customer support.
Respond to enquiries and requests.
Send order-related notifications.
Prevent fraud and unauthorized transactions.
Improve our website, products, and services.
Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed through third-party payment service providers, including Razorpay.

We do not intentionally store customers' complete credit card, debit card, UPI, net banking, or other payment credentials on our website.

Payment information is processed by the applicable payment service provider according to its security and privacy practices.

4. Sharing of Personal Information

We may share necessary information with trusted service providers when required to provide our services.

This may include:

Payment gateway providers for processing payments.
Courier and logistics partners for delivery.
Website hosting and technical service providers.
Service providers supporting website operations.
Government authorities or law enforcement agencies where required by law.

We do not sell or rent customers' personal information to third parties for their independent marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, improve the user experience, and understand website usage.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services, including payment gateways, delivery services, analytics services, or other service providers.

These third parties may process information according to their own terms and privacy policies.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain customer information for as long as reasonably necessary to provide our services, process transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal and regulatory obligations.

9. Your Rights

Subject to applicable laws, you may contact us to:

Request access to personal information held about you.
Request correction of inaccurate information.
Request deletion of personal information where legally permitted.
Raise questions or concerns regarding the use of your personal information.

10. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to address the situation.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

12. Contact Us

For any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Chamundi House of Sarees

Address:
No. 684, 1st Floor, 15th Main, 6th Cross,
Srinivasanagar, Bengaluru - 560050, Karnataka, India

Phone: +91 63624 78157

Email: info.chamundihouseofsarees@gmail.com

Website: https://chamundihousesofsarees.com/